Services

We help you send a standardized text message that says: "Please quiet down" and "Thank you" to your neighbor. The text is sent from our Kricket phone number, so you remain anonymous.

Our goal is to create a self-regulating platform that helps reasonable people be reasonable neighbors.

Clients

Quinnipiac University

Quinnipiac University is the current beta tester for Kricket which will debut in Fall 2014. There are 8,000 students who attend Quinnipiac, along with 45 different resident hall buildings.

Aspen Glen

Aspen Glen is a residential living community in Hamden, CT that has 443 units in 17 buildings.

The Team

Tom Nassr

Tom Nassr

CEO

Connor Croteau

Connor Croteau

Co-Founder

Stanley Martone

Stanley Martone

Co-Founder

Brian Dillman

Brian Dillman

Lead Engineer

Matt Cameron

Matt Cameron

Lead Designer

Alex D'Amico

Alex D'Amico

Lead Web Developer

Story

Kricket is a student-grown startup that began out of Quinnipiac University in Hamden, CT during February 2014. Launching our first beta in March 2014, we aimed to alleviate the pressure between off campus students and permanent residents living around Quinnipiac. With more than 200 houses signed up in the first week, we knew we were on to something. We decided to offer the service on campus and eventually in apartments after such great feedback. After we graduated from our respective institutions, we decided to pursue this venture full time in hopes to join the ranks of college bred startups that are changing the world everyday.

New Haven Register News 8 Channel 3 Expedition PR Business New Haven Quinnipiac Chronicle Q30

Contact

Legal & Support

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On Campus

Universities Residential Life Department look to Kricket for help in providing a higher standard of living for their student residents. By giving students access to this tool, they are able to resolve their own noise issues, quickly, anonymously, and effeciently.

Students living on campus have the ability to send a standardized text message that says “Please quiet down” to their noisy neighbor. A student can login by using their student username and password, as assigned by the institution. After signing in, a student is shown their room along with other surrounding rooms in their residence hall. A student then clicks on their noisy neighbor’s room, clicks “Send Kricket”, and the standardized text message is sent to each student living in the selected room. Kricket gives students the ability to resolve noise issues among themselves, without third party intervention. Don’t worry, there are Kricket sending limits to avoid abuse of the service.

Campus
Campus

From organically generated data by student interactions using Kricket, Residential Life has access to Noise-Alytics™, a heat map for noise. Universities are able to see exactly where the noisy areas on campus are, and in tern this ability helps Residential Life to staff smarter, and identify problem areas on campus.

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Off Campus

Having the police tell your neighbor to “quiet down”, is a waste of taxpayer dollars. The police have better things to do, and Kricket can help!

Off-Campus Map

People living off campus, students and permanent residents alike, can sign-up by using their email address, phone number, and physical address. All registered houses are displayed on a map. When someone gets noisey, you can click on the neighboring house on the map, and a standard text message is sent to every member of the neighboring house that says: “Please quiet down”. You can also follup with a “Thank you” message to build some neighborly love.

Campus
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Apartments

Property managers turn to Kricket to provide their residents with an outlet to enable them to resolve minor noise disputes between themselves without third-party intervention.

Property managers pre-enroll their residents in Kricket. Residents have the ability to send a standardized text message that says “Please quiet down” to their noisy neighbor. After a resident signs into Kricket, they can see their apartment along with other surrounding apartment in their building, like a blueprint of the building. A resident clicks on their noisy neighbor’s apartment, clicks “Send Kricket”, and the standardized message is sent to all residents of the neighboring apartment. Kricket gives residents the ability to resolve noise issues among themselves, without third party intervention. Don’t worry, there are Kricket sending limits to avoid abuse of the service.

Campus
Campus

From organically generated data by resident interactions using Kricket, Property Managers have access to Noise-Alytics™, a heat map for noise. This allows property managers to identify troubled tenants to help resolve issues before they arrise.

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FAQ

What is a “kricket”?

A “kricket” is a standarized message that one resident can send to another resident anonymously. Our typical messages are “Please Quiet Down” and “Thank You”. Others messages like “Please Shut The Door” can also be added to the list of options

How do you prevent abuse of the service?

A resident is limited to 3 Krickets per hour, or 6 per 48 hours. These limits can be changed by the administrator at any time.

What if the noisy resident does not quiet down?

All krickets sent are logged in the Administrator Dashboard. You will be able to see if other residents have sent krickets to the same room. If you recognize a growing problem, dispatching a third party for assistance is just a click away.

Who can see the data?

Only administrators have access to Noise-alytics™ (a heat map for noise) and kricket history.

What do residents see?

When a resident logs in, they can only see their building in a floor plan view. They have the the option of selecting a room directly on their floor, or the floors below and above. No rivate information of any resident is viewable to another resident.

Can residents edit the message?

No, all messages are standardized and cannot be edited in any way. Only the administrator has the ability to modify the standard messages.

How do you integrate?

We have a variety of integration methods. Ideally, we would like to have a meeting with your IT department, or the person who manages resident data. Then we will have a better idea moving forward. Integration is completely dependent on your resident data storage.

How do I get Kricket?

Contact us directly, e-mail Connor@Kricket.co, or call us at 203.936.7328.

Check out our flyer here!

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1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.
2. User License
  • Permission is granted to temporarily download one copy of the materials (information or software) on Kricket’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
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    • remove any copyright or other proprietary notations from the materials; or
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  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by Kricket at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Kricket's web site are provided "as is". Kricket makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Kricket does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Kricket or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Kricket’s Internet site, even if Kricket or a Kricket authorized representative has been notified orally or in writing of the possibility of such damage.
5. Revisions and Errata
The materials appearing on Kricket’s web site could include technical, typographical, or photographic errors. Kricket does not warrant that any of the materials on its web site are accurate, complete, or current. Kricket may make changes to the materials contained on its web site at any time without notice. Kricket does not, however, make any commitment to update the materials.
6. Links
Kricket has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Kricket of the site. Use of any such linked web site is at the user's own risk.
7. Site Terms of Use Modifications
Kricket may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to Kricket’s web site shall be governed by the laws of the State of Connecticut without regard to its conflict of law provisions.
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Privacy Policy

We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.

We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.

Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).

Our service does not currently recognize the "Do Not Track" signal that may be available in some web browsers.

To customize our service for you, we and our partners may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is collected anonymously in a form that does not personally identify you and is used only to provide and improve our service. We may obtain your consent on your first use of the service.

You can sign into your account to see or delete any personally identifiable information we have stored, such as your name, address, email or phone number. You can also contact us by email to request to see or delete this information.

We may keep data indefinitely.

We may share personally identifiable information (such as name, address, email or phone) with trusted partners in order to provide you with relevant advertising, offers or services.

We do not allow advertising companies to collect data through our service for ad targeting.

If you have any questions or concerns about our privacy policies, please contact us: info@kricket.co

Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user.

We take reasonable administrative, physical and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. This includes utilizing Secure Sockets Layer (SSL) software, which encrypts the personal information you input, and storing your information in encrypted form behind a firewall designed to block access from outside our network. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

Information we collect may be stored or processed on computers located in any country where we do business.

To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

Our privacy policy may change from time to time. If we make any material changes to our policies, we will place a prominent notice on our website or application. If the change materially affects registered users, we will send a notice to you by email, push notification or text.